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Frequently Asked Questions

Are the items limited stock?

Yes. All items in this launch are limited quantity pre-orders.

How much is shipping?

Shipping and handling in the United States is determined by location and weight of the items purchased.

Shipping to customers outside the U.S. is based on the weight of items purchased.

How long does it take for my order to ship?

All products are pre-order products.

All orders are expected to begin shipping mid to late December. Orders are planned to arrive before Christmas for US domestic orders, although this is not guaranteed depending on shipping, fulfilment, and outside circumstances.

International Customers: International shipping takes longer to ship. Depending on your country, your order could take up to several weeks to arrive at your location once it has shipped from our warehouse.

What is your return/cancellation policy?

You can check out our complete Returns & Exchanges policy here.

What payment options do you accept?

We accept all major credit cards, Google Pay, Apple Pay, PayPal, and ShopPay payment installments.

Do you ship to my country?

Due to a change in shipping policy, Merch Gardens no longer offers shipping to the following countries and regions:

Algeria, Angola, Ascension Island, Benin, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Kyrgyzstan, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Russia, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, United Arab Emirates, Western Sahara, Zambia, Zimbabwe

What payment options do you accept?

We accept All major credit cards, Google Pay, Apple Pay, and Paypal.

Is there anything else international customers need to know?

PLEASE NOTE: ALL INTERNATIONAL ORDERS MAY BE SUBJECT TO IMPORT DUTIES AND FEES BASED ON YOUR COUNTRY'S POLICIES.

Merch Gardens cannot be held responsible for any extra charges you may incur from your country's import duties, as they are collected from the receiving party after shipment.

U.K. CUSTOMERS: DUE TO A RECENT CHANGE IN U.K. CUSTOMS POLICIES, YOU MUST PAY A 20% VAT CHARGE AT CHECK-OUT. WE REMIT THESE TAXES TO THE U.K. GOVERMENT ON YOUR BEHALF.

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